Support

Get help with orders, the app, or any retro product questions.

App support

  1. Update the app to the latest version.
  2. Force close and reopen the app.
  3. If the issue continues, email us with your device model and iOS version.

FAQs

Do you sell refurbished items?

Yes. Items are tested and cleaned. Condition is shown on each product page.

Where do you ship from?

Orders ship from the UAE. International shipping is available.

How do I request a return?

Email contact@retronaga.com with your order number. We will reply with the next steps.